Xbox

Driving European Sales

Xbox logo featured in a case study showcasing the delivery of £10M digital campaigns and high-volume ad orchestration led by Adeeb Khan.
Master Chief in iconic green armour standing at the edge of a futuristic landscape in Halo Infinite.
Online Ads Production Manager

Reimagined the digital production of over 20,000 online ads delivered seasonally across Europe, promoting Xbox flagship titles including Halo, Gears of War, and Forza, with a budget exceeding £10M.

Media & Entertainment

Challenge

In 2010, Xbox embarked on an ambitious digital marketing strategy across Europe to drive the growth of the Xbox 360 in an intensely competitive gaming market dominated by Sony and Nintendo.

Central to this initiative was the success of first-party games, requiring an extensive digital advertising campaign to engage diverse audiences across the region. Meeting these objectives necessitated the design, production, and delivery of over 20,000 ads, tailored to key markets, languages, and digital channels. Each campaign needed to resonate with local audiences while adhering to stringent platform-specific standards.

Key challenges included:

Transformation & Impact

Response

As Xbox’s lead digital agency, AKQA was entrusted with conceptualising and delivering high-impact advertising campaigns across Europe. Leveraging its reputation for award-winning digital excellence, AKQA engaged Adeeb Khan to lead the orchestration of a bespoke production process.

The mandate was to streamline the creation and execution of Xbox’s complex, high-volume advertising campaigns, ensuring seamless delivery across diverse markets and platforms.

Strategy & Results

To address the complexity of the challenge, Adeeb Khan conducted a comprehensive review of the existing end-to-end production workflow, identifying bottlenecks and inefficiencies affecting publishers, Xbox, and AKQA. These insights informed the architecture and implementation of a purpose-built system designed to orchestrate high-volume, multi-territory online ad campaigns across Europe.

The system centralised publisher specifications, optimised the tracking of forecasted versus actual production performance, and introduced real-time financial and operational dashboards. This approach not only ensured operational excellence but also empowered AKQA to focus on high-value strategic, creative, and revenue-generating initiatives, directly contributing to the sustained success of the Xbox 360 in a highly competitive gaming market.

A high-speed race featuring a McLaren Senna and a Land Rover amidst autumn leaves in Forza Horizon.

Competencies & Technologies

Skills & Expertise

Strategic, leadership and technical competencies applied to this engagement.

  • Data & Insights
    • Data Analytics & Insights
  • Experience Design
    • Interaction Design (IxD)
    • Prototyping & Wireframing
  • Operations & Process Optimisation
    • Operating Models
    • Operational Performance & Reporting
    • Process Optimisation & Efficiency
    • Profit & Loss (P&L)
    • Project Management
    • Resource & Capacity Planning
    • Risk Management
    • Service Delivery & Performance Management
    • Workflow Automation
  • Sales & Marketing
    • Digital Marketing (SEO, Social Media, Email, PPC)
  • Technology
    • Front-End Frameworks
Platforms & Systems

Platforms, systems, and technologies involved.

  • Adobe Flash
  • Adobe Photoshop
  • Google Marketing Platform
  • Microsoft Excel

Conclusion

This engagement redefined Xbox’s digital advertising capabilities across Europe. Through a bespoke production system, AKQA seamlessly orchestrated consistent, high-impact, large-scale campaigns for first-party titles over several years.

This transformation played a pivotal role in driving awareness and engagement, solidifying the Xbox 360’s position as one of the most respected gaming consoles in the industry and setting a new benchmark for efficiency and excellence in digital marketing.